Delivery
Free Shipping on All Australia Orders – Damage-Free Guarantee
We are pleased to offer free shipping on all mirror orders within Australia. Additionally, our Damage-Free Guarantee ensures that if your mirror arrives damaged, we will provide a replacement at no additional cost.
Shop with confidence, knowing your order will be delivered safely and securely.
Melbourne Delivery
Orders in Melbourne will most likely be handled by our in-house delivery team. If this is the case, we will reach out to you with an ETA as soon possible.
Standard Delivery 2 - 8 Business Days
Interstate / Regional Victoria
Orders outside Melbourne will be delivered using our trusted couriers. Some orders will now be delivered via pallets to prevent damage during transit.
Standard Delivery 2 - 8 Business Days
PLEASE NOTE:
Our courier partners typically provide accurate estimated delivery times. However, occasional delays may occur and we appreciate your understanding in the rare event this happens. Please be assured that we will liaise closely with the courier to identify any disruptions and support a timely resolution.
In the rare event that shipping to remote or high-cost areas is not feasible, we reserve the right to cancel the order. Should this occur, we will notify you promptly and issue a full refund.
If you're experiencing any delays, please feel free to contact us at hello@crystaluxglass.com.au
We will look into it as soon as possible.