FAQ
Are shower screens suitable for small bathrooms?
Yes, frameless or clear glass screens make small bathrooms feel larger by allowing light to flow through the space.
Do you have hardware that matches Bella Vista Tapware
Yes, our hinges that come with the shower screens match the colours of Bella Vista Tapware
Is the glass that you use safe?
Yes, our shower screens use a 10mm toughenned glass that complies with Australian Standards (AS/NZS 2208).
How do I clean and maintain a shower screen?
All of our shower screen come with a coating of Edurosheild, repelling water, soap scum & grime. If you'd like to clean the shower screen, we would recommend using a glass cleaner and a micro-fibre towel.
Will I receive tracking for my order?
We will dispatch your order the very next day and when we do, you will receive an email with your tracking number
How long will I take to receive my order?
Usually, it takes between 2-8 business days to receive your order after dispatch
Shipping
Crystalux offers a tailored delivery service for shower screens for a flat rate of $99.
If you select delivery at checkout, our team will contact you to confirm your expected delivery date once your order is ready.
Alternatively, you may choose pickup at checkout and collect your order from one of our partnered depot locations:
Brisbane – Virginia
Gold Coast – Molendinar
Melbourne – Derrimut
Melbourne – Dandenong South Central
Newcastle – Cardiff
Adelaide – Kilburn
Perth – Jandakot
Our team will contact you to coordinate collection details should you select local pickup at checkout.
Warranty
Crystalux shower screens are covered against manufacturing defects in materials and workmanship under normal residential use, in addition to your rights under Australian Consumer Law.
Glass Panels: Covered for manufacturing defects and structural integrity in accordance with Australian Consumer Law
Hardware Components: Lifetime Guarantee on colour
All claims must be reported within 14 days of the issue becoming apparent and must include proof of purchase
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law